FAQ: Group Sessions

The ins and outs of chilling with your favorite Pro and a few friends.

Ann Smiley avatar
Written by Ann Smiley
Updated over a week ago

What Is a Group Session?

If you’re looking for group instruction on Metafy, or even just a group hangout, you’ll find it on the Metafy Group Sessions page. The group size, cost, duration, and what takes place during that time is completely up to the Pro in charge.

How Do I Join a Group?

Find a Group Session you like, click it to check out the details, and sign up through the Group Sessions page. Payments, which need to be in the form of a credit card, also take place through that page. Please note that Group Session purchases cannot be made using Member credits. Please take careful note of the date and time of your session, before purchasing.

Where Do I Join My Group?

Group Sessions take place on Metafy’s Discord server, at discord.mfy.gg, in a dedicated Group Session channel. That channel will become accessible to you an hour before the Group Session is about to start, and we recommend you test out your audio equipment before the session.

What if I Need to Cancel?

Group Session purchases can only be canceled and refunded if you cancel at least 48 hours before the scheduled session start time. If your group meets over the course of several sessions, the 48-hour window applies only to the first session. Once that time has passed, the refund window has closed. Even if you cannot continue with the Group, refunds of any kind are not available after that time. If for some reason your Pro doesn't show up for your Group, you will be automatically refunded.

How Do I Find My Discord ID?

To join a Group Session, you will need to provide both your Discord ID and your Discord Username at checkout. Your Discord ID is a numeric code, and is not the same as your Discord Username. To find your ID, go to settings > advanced, turn on developer mode, and right click on your username to copy ID.

Can I Record a Group Session?

Sorry, no. Students are not authorized to record any part of the session. Be prepared to be recorded, though. Pros are permitted to film and distribute Group Sessions at their discretion.

How Can I Tell if a Session Is a One-Off or Recurring?

Multiple-session Groups are marked by a banner that says “# Sessions,” so if you don’t see that banner, it’s a one-off. Additionally, when you click a Group Session for more detail, the number of sessions in that group will be listed.

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