The vast majority of users who reach out to the Metafy Helpdesk are looking for a refund, but there’s a better way! Metafy Partners have the tools at their fingertips to cancel your purchase, issue you a refund, or both.

In fact, Metafy Support requires that you ask your creator for a refund first, before we can help you out. If after 48 hours you don’t have a response from your creator, Support can step in.

For more information on Metafy’s Refund Policy, refer to this article.