Metafy Memberships
If you signed up for Metafy Membership through the Metafy website, you can manage your Membership through your Settings, on your account page. Locate your profile picture in the upper right corner, click it to expand the drop-down, and select Settings. This will expand a menu on the left-hand side, and from that menu you can select Subscriptions. This panel is where you can modify your settings and cancel your Membership.
Don't see a subscription that should be there? Contact Support via onsite chat, our Discord Server, or email us.
GamerzClass Memberships
If your Membership was originally in the form of a GamerzClass subscription and was merged into Metafy, you’ll need to ask the Support Team to cancel your Membership for you. We’re happy to do so. Just reach out in onsite Help Chat, or open up a Support ticket on Metafy Discord.
Metafy Pro Memberships
Had enough of keeping 100% of your earnings? Totally get it (kind of.. but we're here to help, not judge)! You can manage your Metafy Pro status from your settings. Locate your profile picture in the upper right corner, click it to expand the drop-down, and select Settings. This will expand a menu on the left-hand side, and from that menu you can select Pricing Plans. Once you've made it there, you can Downgrade to Core. This will cancel your Membership and refund any remaining time left on your Pro Membership back to prorated credits. You can then withdraw those like a normal payout.
Club Supporter Memberships
If you're ready to say goodbye to Supporting your favorite creator on Metafy, here's how to cancel. Locate your profile picture in the upper right corner, click it to expand the drop-down, and select Settings. This will expand a menu on the left-hand side, and from that menu you can select Subscriptions. There you'll see a list of every subscription on your account (besides Pro), and can cancel from there. 🥰
Still having trouble? Phone a friend by reaching out at support@metafy.gg, opening a ticket in our Discord Server, or through onsite chat.