You can reschedule a Metafy lesson through your Metafy Dashboard. Click on the two dots menu and select Reschedule session to request a new date and time.
If a session is cancelled, your account will be credited toward rebooking your lesson at a later date. If your expert has a cancellation policy configured, you may need to pay 50% of the session price if rescheduling within 24 hours:
If you’ve had to reschedule multiple times because an expert is unresponsive, please contact us. You can leave us a message here in Help chat, drop an email to Support@metafy.gg, or let us know on Discord.