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Troubleshooting Discord-Clubs Connection
Troubleshooting Discord-Clubs Connection

When the connection just isn't there.

Metafy Support avatar
Written by Metafy Support
Updated over a month ago

Here you will find solutions to common problems with your Discord server-Metafy Clubs connection.


Problem: Metafybot won't assign roles.

Try: Make sure Metafybot is sitting above the roles you want it to assign.


Problem: Your Supporters are trying to claim Discord role perk, but "Join Server" isn't working?

Try: Make sure you have a public #text-channel that anyone being invited to your server could enter without any special roles. Once you're in go to Settings -> Permissions -> Advanced Permissions -> Select Metafy on the left-hand rail:

Once you've done that, scroll down Advanced Permissions to Membership Permissions, and make sure Create Invite has a green checkmark:


Problem: You've added new roles to your Server, but they aren't showing up in your Club Settings.

Try: Refreshing roles. Go to your Club -> Settings -> Discord roles.


Still having issues? You can always disconnect and reconnect your server, or phone a friend by creating a Support Ticket in our Discord Server, or email us at support@metafy.gg.

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