If you’ve been keeping up with our Friday Reflections, you know that we’re always working behind the scenes to improve Metafy for our Partners and your communities. We’ve tackled some key fixes, rolled out new features, and—big news—Friday Reflections are now transitioning to monthly Reflections, giving us more time to dive deeper into what matters most. Here’s what’s been going on at Metafy from the support side.
Recent Fixes and Improvements
We’re always listening to feedback and ironing out any hiccups. Here’s a breakdown of the key fixes we’ve deployed recently:
Discord Role Management Issues – If you’ve had trouble with roles not being assigned or removed properly, this should now be resolved.
OBS Streaming Audio Issues – Refreshing during an event used to kill audio. That’s been fixed.
Subscription & Discount Handling – Small but important fixes to how tier subscriptions and discounts apply.
Session Duplication & Layout Issues – Cleaned up and running smoothly.
Google Calendar Integration for Events – If you RSVP’d to an event, you should now see it on your calendar automatically.
Event Recordings & Discounts – Discounts now apply to event recordings the same way they apply to live events.
Auto-Join for Discord Integration – When someone joins your Discord and they’ve already linked their Metafy account, they’ll now auto-join without needing to click a button.
New Features & Updates
The Overview Page: A Game-Changer for Partners
Metafy’s new Overview Page replaces the old About Page, offering a more streamlined, sales-focused landing page for your coaching business. If you’re only offering coaching, it might not seem like a huge change. But as you expand into things like Discord access, Guides, and Events, this page will become a powerful tool to sell everything you offer in one place.
Yearly Membership Subscriptions
You can now offer annual pricing for your membership tiers, with optional discounts for users who commit to a full year upfront. This is a great way to boost revenue and secure long-term commitment from your community.
Re-Evaluating Bundles & Training Plans
Bundles of coaching sessions may seem like a great idea, but the data tells a different story:
Out of 687 purchases of 15+ session bundles, only 11 were fully completed.
30-session bundles? Not a single one of the 411 purchases ever got fully redeemed.
This creates a challenge—people pay for sessions they never use, then come back months (or years) later asking for refunds, often when the coach is no longer active. Moving towards a membership/subscription model is a much healthier long-term approach for both coaches and students.
Multiple Discord Server Support
For those running multiple communities, you can now link multiple Discord servers to your Metafy account. This means you can manage roles across different servers, making collaboration and community growth even easier.
A New Era for Metafy: Meet Albert
We’re excited to welcome Albert as our new Collegiate GM. He has an incredible esports background, having transformed Florida Mayhem from last place to Overwatch World Champions, and most recently managing NRG Shock’s Overwatch team. At Metafy, he’ll be focused on growing competitive gaming communities in Rocket League, Valorant, Marvel Rivals, League of Legends, and other collegiate esports titles.
This follows the success of Corey’s work in the TCG space (Pokémon, Yu-Gi-Oh, Lorcana), which has driven massive growth in those communities. Now, we’re expanding that model into collegiate esports, creating more opportunities for coaches and players alike.
Friday Reflections Are Now Monthly Reflections
To ensure we’re delivering the best possible insights and updates, our Friday Reflections are transitioning to Monthly Reflections, happening on the last Friday of every month. This gives us more time to prepare meaningful updates and highlight the biggest changes at Metafy.
What’s Coming Next?
Looking ahead, we’ve got some big projects in the pipeline:
Event System Overhaul – Making events more flexible, discoverable, and rewarding.
Guides Revamp – Enhancing the way coaches create and monetize content.
Discovery & Testimonials – Improving how new students find coaches and how social proof drives engagement.
We appreciate everyone who continues to support Metafy and helps us build something great. Got questions, feedback, or ideas? Drop them in our Discord or reach out to the team. We’re always listening.
If you want to watch the past Friday Reflection, go here! The next one will be on March 28th but seats are available as early as now. Go claim your tickets here before they run out.
Thanks for being a part of this journey with us! See you again soon!
Love,
Mela